Frequently Asked Questions
How to Order?
Our Vitiligo Treatment products can be ordered from our South African Website or Takealot.com.
Are there any Delivery Charges if I purchase from your Online Shop?
Delivery is Free! The cost of the product is the total amount you pay. We deliver using the best Express Courier for your area. The products you purchase shall be delivered to your Home or Work address in 1-3 days.
Which Payment methods are accepted when I purchase from the Vitiligo Treatment online shop?
Payment can be made using your Credit or Debit card. We also have added the option of a Manual Payment by EFT or Bank Deposits. PayFast is our secure Credit Card Payment System.
How long will Delivery take?
Delivery takes on average 1-3 days excluding Sundays to arrive at your physical address. Our courier delivers to your Home or Work address. Once we receive payment, we ship your products and also send you a tracking number.
What exactly happens after ordering?
Once you place an order, and payment has been received, we pack your products and shipping begins. Once dispatched, we notify you by email of your tracking number so you can check the delivery process of your order.
Do I receive an invoice for my order?
Yes, you will receive an email confirmation of your order, and if you are doing a manual deposit or bank transfer, you will find our banking details on the invoice.