Shippings & Returns:

1. Orders are released for dispatch immediately upon receipt of cleared payment.

2. Payment methods available are Credit Card, Debit Card, Manual EFT or Cash deposit.

3. Our Secure Payment Gateway, (Payfast) accepts all major Credit Cards.

4. Note that all our Product Prices Include Express 2-3 business day delivery in South Africa.

5. All prices displayed on our website includes VAT.

6. We use Express Courier services to deliver your products to your Home, Work, or any other physical address that you stipulate when you place your order. Depending on your location, our automated shipping app will choose the fastest Courier Service for your delivery

7. Once we dispatch your products, we shall email you your parcel tracking number. You shall then be able to track your shipment and you will also receive a notification from the courier company once your parcel is out for delivery.

8. International shipping from South Africa is offered. We use DHL Express Delivery for exports. Note that you need to check with your own country authorities if other fees may be incurred during importation.

Returns:

1. No claim of discrepancy of order or pricing will be recognised after 7 days of receipt of goods. All returns must be confirmed by phone or email.

2. Returns are at the purchaser’s expense, in new or salable condition with the packaging and seals intact.

3. A restocking fee of 10% will be charged for any incorrectly ordered goods.

4. If an order is found to be incorrect as a direct result of an error on the part of Vitiligo Treatment, the goods will be resupplied and any extra freight costs shall be covered by Vitiligo Treatment.

 

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